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Client:
Bell Canada - Customer Experience Center

 
 
Description:
  Ticket and call tracking database system. Tracks all incoming calls to CEC and allows routing of tickets to proper departments.  
  Features:  

Extensive ASP and VB scripting. Setup on a Windows 2000 server with IIS 6.0. Handles 10000 tickets per month.

 
  Website:   Bell Canada - CEC Database